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Privacy Notice

Last updated June 29, 2018

KCI Licensing, Inc., an Acelity company, along with our affiliates and subsidiaries (collectively, "Acelity"), respect your concerns about privacy and value the relationship we have with you. This Privacy Notice applies to Personal Information we collect on the Acelity websites (collectively, the "Sites") and mobile applications ("Apps") that link to this Privacy Notice. For the purposes of this Privacy Notice, "Personal Information" means information about an identifiable individual.

This Privacy Notice describes the types of information we collect on the Sites and Apps, how we use the information, with whom we share it, and the choices available regarding our use of the information. We also describe the measures we take to protect the security of the information and how to contact us about our privacy practices. Click on one of the links below to jump to the listed section.

Summary of Key Points

This Privacy Notice provides a detailed description of how Acelity handles Personal Information. We encourage you to read our full Privacy Notice, as it contains important information for you. To allow you to quickly review key elements impacting privacy, we have summarized some of the key points for you below.

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Information We Obtain

In addition, when you visit our Sites, we may obtain certain information by automated means, such as cookies and web beacons. The information we obtain in this manner includes IP address, browser characteristics, device characteristics, operating system, language preferences, referring URLs, geographic location, information on actions taken on our site, and dates and times of website visits. A "cookie" is a text file that websites send to a visitor's computer or other Internet-connected device to uniquely identify the visitor's browser or to store information or settings in the browser. A "web beacon," also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. Through these automated collection methods, we obtain "clickstream data," which is a log of content on which a visitor clicks while browsing a website. As the visitor clicks through the website, a record of the action may be collected and stored. Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of our Sites.

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How We Use the Information We Obtain

and otherwise as may be required or permitted by applicable law.

In addition, we use information collected online through cookies, web beacons and other automated means for purposes such as (i) customizing our users' visits to our Sites, (ii) delivering content (including advertising) tailored to our users' interests and the manner in which our users browse our Sites, and (iii) managing our business. We also use this information to help diagnose technical and service problems, administer our Sites, identify users of our Sites, and gather demographic information about our users. We use clickstream data to determine how much time users spend on web pages of our Sites, how users navigate through our Sites, and how we may tailor our Sites to better meet the needs of our users.

We may use third party web analytics services on the Sites, such as those of Google Analytics. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the Sites. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the Sites. To learn more about Google Analytics and how to opt out, please visit Google’s Analytics Help page.

We also may use the information in other ways for which we provide specific notice at the time of collection.

Our Sites are not designed to respond to “do not track” signals received from browsers.

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Information We Share

We do not sell or otherwise share Personal Information about you, except as described in this Privacy Notice. We may share Personal Information with third parties who perform services on our behalf. These third parties are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. We also may share the Personal Information we obtain with our affiliates, subsidiaries and joint marketing partners.

In addition, we may disclose information about you (i) if we are required or permitted to do so by law or legal process, (ii) to law enforcement authorities or other government officials based on a lawful disclosure request, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity. We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).

Location of Data

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Your Choices

We offer you certain choices in connection with the Personal Information we obtain from you, such as how we use the information and how we communicate with you. You may withdraw your consent to our continued use of your Personal Information, subject to any legal or contractual restrictions. To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us as specified in the How to Contact Us section of this Privacy Notice.

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How We Protect Personal Information

We maintain administrative, technical and physical safeguards designed to protect the Personal Information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

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Links to Other Websites

Our Sites may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked websites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by us, we are not responsible for those websites' content, any use of those websites, or the privacy practices of those websites.

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Updates To Our Privacy Notice

This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our information practices. We will post a prominent notice on our Sites to notify you of any significant changes to our Privacy Notice and indicate at the top of the Notice when it was most recently updated. All changes are effective immediately upon posting. You acknowledge and agree that if you access the Sites after the date on which the Privacy Notice has changed, Acelity will treat your use as acceptance of the updated Privacy Notice. You are responsible for periodically visiting this Privacy Notice page to check for any changes.

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How To Contact Us

If you have any questions or comments about this Privacy Notice or if you would like us to update information we have about you or your preferences, or to exercise your rights of access, rectification, blocking, deletion or withdrawal, to express concerns or complaints about the processing of your Personal Information, to obtain access to written information about our policies and practices with respect to service providers outside Canada, or to ask questions about the collection, use, disclosure or storage of Personal Information by service providers outside Canada, please contact our Privacy Office by email at or write to us at:

Acelity Attention: Privacy Office 12930 Interstate 10 West San Antonio, TX 78249

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